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ROSA eSolutions

Bilingual AI · Toronto

English and French, done the Canadian way

We build AI agents and digital content for Toronto businesses in English and Canadian French. They get the vocabulary, tone and regulations right for customers across Ontario and Canada, so it never reads like machine translation.

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Canadian English
EN-CA
Canadian French
FR-CA
Language detection
Auto
GTA community languages on request
+ more

Capabilities

Bilingual from the first message

  • Automatic language detection

    Agents pick up English or French from the first message and follow customers who switch mid-conversation.

  • Canadian French, not European

    Vocabulary and phrasing tuned for Franco-Ontarian and Québécois customers, with formal register where it matters.

  • Compliance-aware

    French-language obligations for Ontario public bodies and Québec customers, plus bilingual packaging and notices.

  • Aligned knowledge bases

    English and French source documents kept in sync, so answers stay consistent in both languages.

  • Bilingual SEO

    hreflang, French URLs and keyword research for each language version of your site.

  • Toronto's other languages

    Toronto speaks many languages. We can add Mandarin, Punjabi, Tagalog and others, scoped with native review.

Language matrix

What changes between English and French

Differences between English and Canadian French localisation
AttributeEnglish (EN-CA)Canadian French (FR-CA)
Who it reachesToronto, the GTA and English CanadaFranco-Ontarians, Québec customers, national audiences
Language styleCanadian spelling and business toneCanadian French vocabulary, not France French
Rules to respectPIPEDA privacy, CASL consent, AODA accessibilityOntario French Language Services Act (public bodies) and Québec's Bill 96
Typical useSupport, sales, booking, contentCustomer service, packaging & notices, Québec campaigns

Serving Toronto's communities? Additional languages are available on request:

  • Mandarin
  • Cantonese
  • Punjabi
  • Tagalog
  • Portuguese
  • Spanish
  • Tamil
  • Urdu

How we work

From kickoff to measurable results

  1. 01

    Audience audit

    Who your French-speaking and multilingual customers are, and which rules apply.

  2. 02

    Glossary & voice

    Brand terms, tone and forbidden translations agreed for each language.

  3. 03

    Build & review

    Agents and content built, then reviewed by native Canadian French speakers.

  4. 04

    Measure per language

    Resolution and conversion tracked per language to catch weak spots.

FAQ

Questions we hear most

Is Canadian French really different from France French?

Yes. Vocabulary, idioms and even some spelling conventions differ, and Franco-Ontarian and Québec customers notice immediately. We tune agents and content specifically for Canadian French (FR-CA).

Does a Toronto business need French at all?

Often, yes. Ontario public bodies have French-language obligations. Products sold across Canada need bilingual labels, and campaigns that reach Québec fall under Bill 96. Ontario is also home to a large Francophone community.

Can you support other languages spoken in the GTA?

Yes. Toronto's customers speak many languages, so agents can also handle languages such as Mandarin, Punjabi or Tagalog. We scope each one with native-speaker review before launch.

Do you translate our website too?

Yes. We build French versions of your pages with proper hreflang tags, French URLs and keyword research, so each language can rank on its own.

Serve every Canadian customer in their language

Tell us who your customers are and we'll map the bilingual plan.

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Free strategy call

Let's map your growth system

30 minutes with a strategist. You leave with a clear plan, whether or not we work together.

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